Frequently Asked Questions
Step 1: Request a quote online
Step 2: We will respond to your request via email ASAP with the following:
- A quote indicating the available stock and prices as per your request
- Our banking details
- The reference to be used for payments
- Further instructions if applicable
Please note that any quotation is only valid for 7 days or while stocks last. Please confirm stock availability before you make any payment.
Step 3: If you are interested in purchasing any items the following must be supplied to us:
- Proof of payment – No stock will be sent without proof of payment
- The information that must appear on the invoice
- Physical address for delivery
Step 4: Once confirmation is received from our head office that the money was paid into our account and cleared by the bank the goods ordered will be dispatched and the tracking number for the parcel will be sent to you.
Step 1: Purchasing process as above to be followed. (Steps 1 to 3 above)
Step 2: Once confirmation of cleared payment is received a license application (Form SAP 271) will be sent to you via courier.
Step 3: You must then apply for the necessary license and when your license is approved you must scan your license and email a copy to us.
Step 4: A quotation for the transport of the firearm as well as a consent form authorising RAM to transport your firearm will be sent to you.
Step 5: After receiving the signed consent form and proof of payment for the transport costs the firearm will be dispatched and you will be supplied with a tracking number.
No down payments for the purchase of rifles are accepted.
We do not charge storing costs for the period between purchase and shipment of firearm.
If your license application is unsuccessful and proof of appeal is supplied, the full amount will be refunded.
If an application for the license is not done and you return the application forms a 10% handling fee will be charged.
In the case of the firearm being sent to another dealer or gunsmith there will be no refund as the firearm will then be classified as second hand